Advice to My 10 Year Old Regarding SnapChat Hack

SnapchatSnapChat was recently hacked. 4.6M user account names and their associated phone numbers were accessed and published on the web and put on dozens of torrent and mirroring sites. Users will be exposed to tons of additional spam and phishing exploits.

This prompted me to give my ten year old budding social media maven the following decidedly boring parental advice:

  • The more accounts you have out there, the more likely this is to happen – it is better to be selective and strategic about which services you and your friends are going to use rather than trying out every single one and then getting bored 5 mins later and leaving a residue account to be hacked.
  • Now that your account info and telephone number are out there, people may call your number or send you messages designed to trick you – they will look like messages from friends, etc. This is going to suck, and you are going to have to be very careful what you click on. I’d strongly suggest confirming by text any link a friend sends you before clicking on it.
  • If you cannot confirm it, never, EVER, click on a link someone sends you in some sketchy way.  99% of the time it is phishing designed to steal from you.
  • Ask a grown-up if you are at all uncertain – talk to your parents or go and INITIATE a separate note to the person (i.e. don’t reply to the orginal one) and ask them if they sent you something.
  • Close down any accounts you are no longer using on a very regular basis – yes, I know this will be a tragic loss for your 3 followers on that system.  Trust me, they will get over it -it is more fun to be mysterious anyway.
  • Now is the right time to change all the passwords on all your accounts (now you understand my advice about having fewer dormant ones, huh?).
  • Digital life sucks and it will almost certainly get worse before it gets better through biometrics or some other means, so be smart out there and try always to tell the difference between something that USEFUL and something that is merely NEW. You are the first generation growing up on the internet where strangers with bad intentions can get right into the least expected places – like your pocket, your purse, your chat stream with friends. Be careful out there.
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If you enjoyed this post, you might enjoy my other posts on Apple / Google / Amazon / Big TechCyberSecurityInternet / Big Data / Internet of ThingsMobile / GadgetsSocial Networking, or my recent curated links you might have missed on: Big Tech & Mobile, or  Internet, IoT, Social, CybersecuritySubscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.

Radio Entrepreneurs Interview

I recently did an interview with my friend Jeffrey Davis on his fast-growing business radio show Radio Entrepreneurs.  We talked about the entrepreneurship in Boston, the angel investing scene, Launchpad Venture Group, and the future of Boston’s innovation ecosystem.  You can listen below (email readers can grab it here).

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If you enjoyed this post, you might enjoy my other posts on Angel InvestingEntrepreneurship, or Recent curated links you might have missed on: Investing & Entrepreneurship.

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Dan Primack on Angel Investing

Ditch DiggingWe’re all investors, but we’re no angels

Dan Primack recently wrote a good piece on how hard angel investing is. You can find most of the full article here, but I have pulled out some key points below. It is mostly a re-hash of the Kauffman study in honor of the new general solicitation rules, but some of his points bear repeating: investing in start-ups is work. You may lose money. You will need to do due diligence. You will need to invest in a lot of companies to do well.

Many, many experienced angels can tell you that you can make money at, it but none will tell you it is easy or that it can be done by mouse-clicking on AngelList. Here’s more from Dan: [Read more…]

SolarCity: Better Than Nothing

Solar panel installationI’m torn about this distributed solar electricity sales craze. The New York Times recently ran an article about how Wall Street is going nuts over Elon Musk’s solar company SolarCity. Companies like SolarCity turn the normal residential solar market on their head. Instead of selling you a solar installation and equipment, they borrow your roof, put their own install on it and sell you the electricity it generates. Other companies using this model include SunPower, SunEdison, Sunrun, Vivint, and Sungevity. Residential solar is growing. Why my unease?

My concerns stem mostly from the wasted potential, and the temptation for abuse. On the positive side, these companies do create more solar roofs, every single one of which is good for the environment. Every little bit helps. And with their consumption of panels, they drive volume and stimulate the powerful price-drop economics that come from increased scale. Also a good thing. And in many cases, they do save customers some money, which is a good thing.

But as I point out when discussing the economics of my solar project, these companies are kind of a rip-off. You get only a tiny fraction of the savings your system generates – the rest goes to the company.

For example, a typical customer might save $75-$125/mo. For zero up front cost, I suppose that seems OK. But in comparison to a properly-sized and owner-operated installation, it is a pittance. For example, with my system, I save 100% of my electric bill, which is a value of about $225 per month.  Plus, about 9 months out of the year I generate a bit more power than I use, so I also get a credit against my electric bill account for the extra electricity I generate. This can run anywhere from $10-$50/mo. Plus, for the first ten years, I get an SREC from my state (MA) worth anywhere from $285-$550 at auction.  I don’t earn exactly one SREC per month, but close – about 11 per year. If we conservatively add, say, $225 (electricity savings)+$20 (electricity surplus)+$285 (SREC) we are talking about  $530/mo in savings. Give SolarCity a generous $125, and we are talking about a difference of at least $405 a month in lost savings going to the company instead of the consumer. And that does not even count the federal and state tax benefits available to homeowners (including incentives on equipment purchases and roof repairs, depreciation on the system).

Of course the hitch is that, to get those additional savings, you have the capital (or home equity or other credit line) to pay for your system upfront. If you cannot fund the installation, you cannot set yourself up in a way to reap those benefits. If SolarCity has to eat that upfront cost, guess what: you are going to give them the benefits of the bulk of the savings.

And some people don’t understand that. This is obviously a somewhat complex subject. And people bring differing levels of knowledge when approaching it. Add in a high-pressure sales force and a “valuable monthly savings with no money down” pitch, and there are some people who are going to get burned. For example, these companies may not use top quality equipment and may not size or design the system properly (for a discussion of equipment economics and the difference between maximizing watts per dollar vs watts per square foot, see Equipment Economics here). Where marginal home sites are chosen or systems are designed badly, customers end up with little to no savings, and yet their roof is leased out for 20 years with no recourse. And at the end of 20 years, that equipment still has half its useful life left. So homeowners are told they either have to pay an excessive residual to keep it, or a fee to have it removed. Whether it goes into a landfill, or gets sold a second time is anyone’s guess. Further, having the encumbrance of a lease attached to the title of your house can greatly complicate your ability to sell it or get a home equity line or second mortgage. Often times you will need to have the contract terminated and the lien removed before you can do the deal. The solar companies know they have you in a bind at that point and can extract significant fees and penalties. Needless to say, these end of life issues are not dwelled upon up front. And people get taken in. Sometimes these are people who really need the savings and cannot afford to be ripped off.

Still, it is undeniable that others do benefit. SolarCity is approaching 100,000 customers. They cannot all be ripped off. Which means that, while the SolarCitys of this world are really not really providing a good deal, they are providing a service with at least some marginal value. And some people are getting a small benefit they wouldn’t otherwise get. So I guess we are back to our starting point: these guys aren’t great, but they are a little better than nothing at all.

Comments, questions or reactions to this post? Leave a note below and I will respond to your questions.
If you enjoyed this post, you might enjoy: The Solar Project – Table of Contents, Recommended Links [Ed. 0023 / Environment]365 SunrisesCookin’ Without Gas, Recommended Links [Ed. 0016 / Environment]The Secret to Solar.

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Angel Group Screening Practices Data

Best Practices in ScreeningI recently did a deck and moderated a talk at the Angel Capital Association Leadership Conference in Boston about what different established angel groups are doing on screening deal flow – best practices, tools, sources, staffing, fees, how group size affects it, etc. Lots of data (based on a large survey of almost 100 angel groups, mostly in the US) – some of it is pretty interesting.  I have been asked repeatedly to share the slides, so here they are (email readers can access them here).

Comments, questions or reactions to this post? Leave a note below and I will respond to your questions.
If you enjoyed this post, you might enjoy: Some Perspective on SEC Rule 506 General SolicitationFunding Startups (Panel Video)Swimming Against the Tide (Angel Investing)Nailing The One Minute PitchStart-Up Marketing SeriesCustomer Crowdfunding: Not So Fast Entrepreneurs (Again!)Constructing a PitchPick Your Angel Investors Wisely (David Hornik)Why Angels Chase ElectronsDelusional EconomicsLoch Ness, Unicorns & The First-Mover AdvantageDoes This Slide Deck Make Me Look Fat?,  The Long Road to Instant SuccessTop Angel Investors in New EnglandCustomer Crowdfunding: Not So Fast, EntrepreneursAngel Video Interview Series,  Thoughts on CrowdfundingEntrepreneur at Work: Caine’s Arcade,  The Crowdfunding Interview (Frank Peters Show), Pattern Matching Can Cause BlindspotsGetting Off The Ground; Early Formation EconomicsPitch Clinic at MassChallenge (Video)Are Entrepreneurs Wild Risk-Takers?Top 20 Dos & Don’ts with Angel Groups & Early Stage FinancingWhat I Look For In An EntrepreneurThe OverturePick Your Founder/Co-Investors Carefully & Reflections on the Nature of EntrepreneursShould I Wait For A Technical Co-Founder?When Do You Need My Slide Deck?20 Bootstrapping Ideas
Subscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.

 

Boston: Startups At Work

Boston RocksWhen I think of Boston as a start-up community I am reminded of the beer commercial – though in this case, it might be “tastes great, less hype.” There is an absolute hive of activity going on here – great start-ups, great schools, vibrant investor ecosystem, incubators and accelerators of every kind, and events on a nearly 24×7 basis. But it is not a showy town. Entrepreneurs just try to get after it with an under-promise and over-deliver attitude, and that is what I love about the city.

Not long ago I was interviewed for a documentary on the thriving Boston start-up ecosystem. The idea for the film came about when local entrepreneur and part-time film-maker Warren Anderson heard I had a random busy day in which I ended up scheduled to speak at four completely unrelated entrepreneurship and start-up-oriented events in a single day. It was nuts. So he asked to follow along and see what shook out. It was fun to be part of making a film and I am definitely proud to be part of any project that gets the word out about Boston. Enjoy:

Angels Among Us

Angels Among Us

[Update: Here is a superb deck by Jeff Bussgang on what makes the Boston start-up scene so special as well as a great post he wrote on Boston’s Unicorns (big companies founded here).]

Comments, questions or reactions to this post? Leave a note below and I will respond to your questions.

If you enjoyed this post, you might enjoy: Some Perspective on SEC Rule 506 General SolicitationFunding Startups (Panel Video)Swimming Against the Tide (Angel Investing)Nailing The One Minute PitchHow Do You Define Success?Start-Up Marketing SeriesConstructing a PitchWhy Angels Chase ElectronsBoards vs. Advisory BoardsDelusional EconomicsThat Vision ThingThe Power of An Advisory BoardLoch Ness, Unicorns & The First-Mover AdvantageDoes This Slide Deck Make Me Look Fat?,  The Long Road to Instant SuccessTop Angel Investors in New EnglandAngel Video Interview Series,  Thoughts on CrowdfundingEntrepreneur at Work: Caine’s Arcade,  The Crowdfunding Interview (Frank Peters Show), Getting Off The Ground; Early Formation EconomicsPitch Clinic at MassChallenge (Video)Are Entrepreneurs Wild Risk-Takers?Top 20 Dos & Don’ts with Angel Groups & Early Stage FinancingWhat I Look For In An EntrepreneurThe OverturePick Your Founder/Co-Investors Carefully & Reflections on the Nature of EntrepreneursShould I Wait For A Technical Co-Founder?.   
Subscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.

 

Market > Team?

Product Market FitA really smart investor I know named Tom Huntington (who blogs at On Strategy & Execution) likes to make the point that, in a lot of ways, Market ends up being more important than Team in determining the success of a start-up. It’s a variation of the old jockey vs. horse question (for a lot of interesting takes on that, see my video interview series in which I talk to a variety of investors on that point). But instead of looking at product vs. team, Tom is trying to make the point that a poor market is a fatal flaw from which no team can recover.  In his words:

I agree that team is critical, but it is less critical than market.  Great markets can compensate for lackluster teams, but not the reverse.  A non-existent market doesn’t care how smart you are, to paraphrase Andy Rachleff and Marc Andreesen.

I think Tom has a very valid point. (He also makes some great points about the crucial importance of a learning orientation, but I digress.)

But while I essentially agree with Tom, I think of it I don’t think it is as simple as he formulates it: “Market>Team.” Part of my reasoning is based on the knowledge that mediocre teams can find a way screw up even a great market opportunity – every race has DNFs. Or as I sometimes like to observe: “start-ups are always inventing new ways to fail.” Great market conditions can compensate up to a point, but keep in mind, what is a great market for  you, is also a great market for your competitors, and soon those competitors will be exposing any underlying incompetence.

The more important part is that I don’t see it as a question of great teams triumphing in an impossible market. What great teams do is get the heck out of bad markets and find a better way to repurpose the company’s tech or skills or insight in a fast and resource-efficient way.

So while Tom and I are in violent agreement that a crappy market is a fatal blow to any company that is stupid enough to try and stay in it, I feel that it is not a fatal blow to a team smart enough to get the heck out of such a market.  Even if they start out pointed squarely at what turns out to be a bad market, great teams chisel away at their plan until they are pointing at a better one. (Which goes squarely to Tom’s learning orientation point, but that is a story for another day.

Comments, questions or reactions to this post? Leave a note below and I will respond to your questions.
If you enjoyed this post, you might enjoy: Start-Up Marketing SeriesDelusional EconomicsThat Vision ThingThe Power of An Advisory BoardLoch Ness, Unicorns & The First-Mover AdvantageDoes This Slide Deck Make Me Look Fat?,  The Long Road to Instant SuccessEntrepreneur at Work: Caine’s ArcadeGetting Off The Ground; Early Formation EconomicsAre Entrepreneurs Wild Risk-Takers?What I Look For In An EntrepreneurThe OverturePick Your Founder/Co-Investors Carefully & Reflections on the Nature of Entrepreneurs, and Should I Wait For A Technical Co-Founder?
Subscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.

 

 

Angel Group 2.0

Angel Group 2dot0I recently did a deck and moderated a talk at the Angel Capital Association Leadership Conference in Boston about ways angel groups may evolve to adapt to changing market conditions over the coming years, particularly crowdfunding platforms allowing for new kinds of less-traditional investing (i.e. less contact with the companies, potentially less value-add, larger, less-tightly integrated syndicates). The observations represent the thinking of the leaders of some of largest groups in California, Massachusetts, Texas.  I have been asked repeatedly to share the slides, so here they are (email readers can access them here). PS: thanks to George McQuilken of Angel Investing News for the nice write up on this. Maia Heymann of Common Angels, Ralph Meyers of TechCoast Angels and Jamie Rhodes of Central Texas Angel Network were awesome to work with and brainstorm with.

Comments, questions or reactions to this post? Leave a note below and I will respond to your questions.
If you enjoyed this post, you might enjoy: Some Perspective on SEC Rule 506 General SolicitationFunding Startups (Panel Video)Swimming Against the Tide (Angel Investing)Nailing The One Minute PitchHow Do You Define Success?Start-Up Marketing SeriesCustomer Crowdfunding: Not So Fast Entrepreneurs (Again!)Constructing a PitchPick Your Angel Investors Wisely (David Hornik)Why Angels Chase ElectronsBoards vs. Advisory BoardsInterview: State of the VC & Angel Market and How to Raise Money, Delusional EconomicsTen Rules For Navigating in The Age of OutrageThat Vision ThingThe Power of An Advisory BoardLoch Ness, Unicorns & The First-Mover AdvantageDoes This Slide Deck Make Me Look Fat?,  The Long Road to Instant SuccessTop Angel Investors in New EnglandLaunchpad Overview – Angel Video Interview SeriesCustomer Crowdfunding: Not So Fast, EntrepreneursCrowdfunding: You Cannot Make This Stuff Up!Angel Video Interview Series,  VC Investing: Are the Lines Starting to Converge?Thoughts on CrowdfundingEntrepreneur at Work: Caine’s Arcade,  The Crowdfunding Interview (Frank Peters Show), Pattern Matching Can Cause BlindspotsGetting Off The Ground; Early Formation EconomicsPitch Clinic at MassChallenge (Video)Are Entrepreneurs Wild Risk-Takers?Top 20 Dos & Don’ts with Angel Groups & Early Stage FinancingWhat I Look For In An EntrepreneurThe OvertureDo The Right ThingOpen Forum with Angel, Seed and VC Investors (Video)Pick Your Founder/Co-Investors Carefully & Reflections on the Nature of EntrepreneursShould I Wait For A Technical Co-Founder?When Do You Need My Slide Deck?20 Bootstrapping Ideas.
Subscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.

 

How Do Investors Think About Risk?

RiskI recently did an interview with Greg Stoller, a Boston College Carroll School of Management professor of entrepreneurship who is studying risk from different perspectives. He asked me for my thoughts on risk from the perspective of early stage investors, and since I have a lot of entrepreneurs as Scratchpaper readers, I figured I’d share my answers here.

1. From your financier’s perch, what’s the first thing that comes to mind when I mention Risk Assessment?

I guess the first question is what kind of risk are we talking about: market adoption risk, technology risk, team risk, future financing risk?

2. How much does risk, or things not going as planned, factor into your decision to make an investment?

We think about it all the time. When we invest, we are taking calculated risks. Markets reward risk-takers.

3. If you choose to invest, but determine the risks are substantial, how might you change your investment terms?

Markets are pretty efficient. People generally have to be compensated for taking on risk. In the early stage investing world, valuation – what is typically referred to as the pre-money valuation – is usually the first lever people reach for. Think of buying a used car – would you pay more for a car sold “as is” or for a car with a very good warranty? Less risk with the warranty. That will be reflected in the price. But there are other tools which can be used to mitigate risk or to allocate it to another party. Examples might include allocating some of the risk of founder departure back to the founders through vesting of stock, or mitigating some of the risk that things might take longer than planned through the accruing  of interest on preferred stock.

4. If the potential risks come from competing products, how aggressive are you in either purchasing those other products, or having your portfolio companies do that for you?

Competition doesn’t faze us as much as you might think. Sure, we’ll research it and try to understand the market dynamics, but show me a company with no competition and I will show you a company with no market, no validation of its concept. Sometimes that kind of blue ocean opportunity can be a great thing – every new market had to be invented at some point. But it is harder and takes longer than most people realize. There were a lot of god-awful MP3 players prior to the iPod’s seemingly overnight success. At the other extreme, we might shy away from a very crowded or mature market, but in most cases we are focusing more on finding differentiated solutions guided by exceptional teams.

5. What advice would you give to entrepreneurs on risk disclosure?

Put it all out there and control your own narrative. Investors evaluate stories like yours all day and they are usually pretty good at differentiating between competence and confidence. Just explain the challenges and what you do about them. Then ask the investor for help or advice in overcoming them.

6. Is their creativity in discussing how to mitigate them important?

Sure. How they think about it, discuss it, analyze it gives us great insight into the quality of their thinking process, their ambition, their tenacity, their pragmatism, their resilience, and their likelihood of success.

7. How about the disclosure of general business or economic concerns?

There is some scope for entrepreneurs to help themselves by having a plan that is realistic and viable in the face of some headwinds, but at the end of the day, those macro issues are the investors problem to assess. We expect entrepreneurs to be incurable optimists, so we make adjustments for that.

8. How much do you rely on sensitivity analysis, or scenario planning in determining the durability of the business model?

Less than you might think in terms of sophistication. At the stage where we invest, there is so much that is unknown, that it can be hard to look too many chess moves ahead. You quickly get into hypotheticals built on hypotheticals. The reality is that 90% of the non-fatal problems fall into the “takes longer and costs more” bucket.

Comments, questions or reactions to this post? Leave a note below and I will respond to your questions.
If you enjoyed this post, you might enjoy:Funding Startups (Panel Video)Swimming Against the Tide (Angel Investing)Nailing The One Minute PitchStart-Up Marketing SeriesConstructing a PitchDelusional EconomicsThat Vision ThingThe Power of An Advisory BoardTop Angel Investors in New EnglandAngel Video Interview Series, Thoughts on CrowdfundingEntrepreneur at Work: Caine’s Arcade,  The Crowdfunding Interview (Frank Peters Show), Getting Off The Ground; Early Formation EconomicsPitch Clinic at MassChallenge (Video)Are Entrepreneurs Wild Risk-Takers?Top 20 Dos & Don’ts with Angel Groups & Early Stage FinancingWhat I Look For In An EntrepreneurThe OvertureDo The Right ThingOpen Forum with Angel, Seed and VC Investors (Video)Pick Your Founder/Co-Investors Carefully & Reflections on the Nature of Entrepreneurs.

Subscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.

 

 

The Solar Project – Table of Contents

In the Fall of 2011 we began the process of converting our house to net-zero solar power.  I decided to blog about the project as we went along to try and demystify solar power for others who are interested.  Here is a list of all the Solar Project Posts in chronological order.  Or you can click here to bring up all Green-related posts.

  1. Going Green
  2. The Solar Project – Where It All Began
  3. The Solar Project – This Might Actually Be Possible (MA)
  4. The Solar Project – This Might Actually Be Possible (Federal & Macroeconomic)
  5. The Solar Project – Site Assessment
  6. The Solar Project – Equipment Economics
  7. The Solar Project – Financing
  8. The Solar Project – Frequently Asked Questions
  9. The Solar Project – Installation Process (with Time-Lapse Video)
  10. The Solar Project – Notes On Our Installer (Video Interview)
  11. The Solar Project – Like Peanut Butter & Jelly: PowerHouse Dynamics and Solar Power [Video Interview]
  12. 365 Sunrises
  13. Cookin’ Without Gas
  14. Cookin’ Without Gas (It’s Official)
  15. Misc.: SolarCity – Slightly Better Than Nothing
  16. Misc.: The Secret to Solar

Subscribe – To get an automatic feed of all future posts subscribe to the RSS feed here, or to receive them via email enter your address in the box in the upper right-hand corner of this page or go here and enter your email address in the box in the upper right. You can also follow me on Twitter @cmirabile and on Google+.